How we work

Fixed scope. No surprises.

We don't do open-ended retainers where the meter runs. Every engagement starts with a paid audit, moves into a fixed-scope build, and ends with your team in the driving seat.

Paid audit

A short, structured diagnostic. We map where time actually leaks, whether the problem is worth automating, and what the fix looks like. You get a clear answer, not a pitch.

Fixed-scope build

Once we know the scope, we quote it fixed. No day-rate surprises. No scope creep by default. The build is scoped to the problem identified in the audit, nothing more and nothing less.

Optional retainer

After handover, some clients want us on call for questions, extensions, or new builds. That is available but never pushed. The goal is independence, not dependency.

Indicative range supplied on the call. We don't publish a rate card because every scope is different, but we will give you a realistic range before any commitment. No day-rate surprises, ever.

What we do

Three systems. Each one measured in time returned.

We build practical automation that does the busywork so your team focuses on the work that needs human judgment. Fixed scope, clear outcomes, no dependency on us after handover.

Reporting automation

The pain: someone rebuilds the same report every week by hand, pulling data from four different places, reformatting it, and emailing it out without fail. That person could be doing something that actually matters.

What we build

We connect your data sources (ad platforms, CRMs, spreadsheets, project tools) and build a pipeline that compiles, formats, and delivers the report automatically.

The output lands where it needs to be, in the format the right person expects, on the schedule that matches your business. Accurate. On time. No rework.

We don't build black-box dashboards that only we understand. The logic is documented, the tooling is yours, and your team can extend it without calling us.

What you get back

The hours currently lost to copy-paste reporting: typically two to six hours per week per report, compounding across every team member running one.

Fewer errors from manual re-keying. Reporting that is consistent regardless of who is in the office. And a team freed to do the analysis work, not the assembly work.

You get back: the hours currently lost to manual reporting, and the headspace to actually act on the data.

Lead-to-customer flows

The pain: a good lead comes in on a Friday afternoon. By Monday, admin hasn't caught up, the quote isn't out, and the lead has moved on. The gap between lead and follow-up is where revenue disappears.

What we build

We map your lead journey from first contact to closed customer, identify where delays happen, and build the qualify, route, and follow-up system that keeps the right lead moving to the right person while it is still warm.

This typically includes intake automation, CRM hygiene, notification logic, and follow-up sequences, all configured for how your team actually operates rather than a generic template.

What you get back

The deals that were slipping through the gap between lead capture and human follow-up. Faster response times without adding headcount. A consistent process that works the same whether it is your busiest or quietest week.

Your team still closes every deal. The system handles everything before that conversation.

You get back: the revenue that was walking out through an admin gap, and confidence that no qualified lead goes cold unnoticed.

Capability training

The pain: the system works, but only the consultant understands it. When something breaks or needs updating, you call them. When the contract ends, you are left with a tool nobody can run. That is not a system: it is a new dependency.

What we build

Every engagement includes structured handover: documentation written for the people who will actually use it, live training sessions with the team, and a period of supported operation where we are available while your team builds confidence.

We also run standalone upskilling for teams who want to become more capable with data and automation regardless of whether we built the system.

What you get back

Independence, not another retainer you cannot leave. A team that understands the system well enough to run it, debug it, and extend it. The value compounds without us in the room.

We measure success here by whether you need us less, not more.

You get back: ownership of the system, confidence in your team, and the freedom to grow it without calling us first.

Not sure which service fits?

Bring us the process that eats the most time. We will tell you honestly which lever to pull, and whether automation is even the right answer.

Book a call

hello@daysback.co